Frequently Asked Questions

What does Dataero do?

Dataero provides aviation management software for European airport operators, aviation authorities, and ADS-B receiver contributors. Our platform covers operational management, compliance tracking, billing, and real-time flight data monitoring.

Who is Dataero for?

We serve three main groups: airport operators who need to manage daily operations and billing; national aviation authorities overseeing compliance and aeronautical data; and individuals or organisations who want to contribute ADS-B receiver data to our European flight tracking network.

Is the ADS-B network really free to join?

Yes. Joining the Dataero ADS-B receiver network is completely free. We provide setup guidance, and contributors get access to our aviation analytics dashboard at no cost in exchange for sharing live flight data.

Where is Dataero’s data hosted?

All Dataero customer data is hosted on European servers in compliance with GDPR. We do not transfer personal data outside the European Economic Area.

How do I get a demo?

You can request a demo through our contact page. A member of our team will typically respond within one business day to schedule a call.

Does Dataero integrate with existing airport systems?

Yes. Dataero is designed to integrate with common aviation data formats and existing airport management infrastructure. We work with each customer during onboarding to map integration requirements and build any necessary connections.

What support is available?

All Dataero subscribers get access to a dedicated customer success manager, email and phone support, and regular product updates. Enterprise customers receive priority response SLAs.

Still have questions? Get in touch — we’re happy to help.