These Terms and Conditions constitute a legally binding agreement between you (or the entity you represent) and Dataero Europe SRL. By accessing this website or using our Services, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.

1. Definitions

In these Terms and Conditions, the following terms have the meanings set out below:

“Agreement” means these Terms and Conditions together with any Order Form, Software Subscription Agreement (“SSA”), or Data Processing Agreement entered into between Dataero and the Customer.

“Customer” means the legal entity accessing this website or entering into an Agreement with Dataero.

“Dataero”, “we”, “us”, “our” means Dataero Europe SRL, a company incorporated under Belgian law, with registered office at Rond-Point Robert Schuman 11, 1040 Bruxelles, Belgium (company number BE1004.272.375).

“Services” means the software-as-a-service platform, website, APIs, and any related products, tools, or documentation made available by Dataero.

“User” means any individual authorised by the Customer to access and use the Services.

“Personal Data” has the meaning given in Regulation (EU) 2016/679 (the General Data Protection Regulation, “GDPR”).

2. B2B Nature of Services

The Services are intended exclusively for businesses and professional users acting in the course of a trade, business, craft, or profession. By accessing this website or using the Services, you represent and warrant that: (a) you are acting on behalf of a legal entity and have the authority to bind that entity to these Terms; and (b) you are not acting as a consumer within the meaning of applicable EU or Belgian consumer protection legislation.

Dataero does not offer its products or services to natural persons acting in a private, non-professional capacity. Consumer protection legislation, including the Belgian Code of Economic Law (Book VI) and the EU Consumer Rights Directive (2011/83/EU), does not apply to the relationship between Dataero and its Customers.

3. Acceptance of Terms

By accessing or using this website or the Services, you confirm that you have read and understood these Terms and agree to be bound by them. If you do not agree, you must immediately cease using this website and the Services.

These Terms apply in addition to, and are incorporated into, any SSA or other agreement with Dataero. In the event of a conflict, the specific terms of the SSA shall prevail with respect to the subject matter it specifically addresses.

4. Use of the Website

This website is provided for general information purposes relating to Dataero’s products and services. You agree not to: (a) use this website for any unlawful purpose or in any manner that infringes the rights of others; (b) engage in any conduct that disrupts or impairs the proper functioning of the website, including automated scraping, denial-of-service attacks, or injection of malicious code; (c) attempt to gain unauthorised access to any part of the website, its infrastructure, or any connected systems; or (d) use the website to transmit unsolicited commercial communications or spam.

5. User Accounts

Where the Services require a user account: (a) You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities under your account. (b) You must notify Dataero immediately at legal@dataero.eu upon becoming aware of any actual or suspected unauthorised access. (c) User accounts are personal and non-transferable and may not be shared with any third party. (d) Dataero reserves the right to suspend or terminate accounts where there is reasonable suspicion of misuse, a security incident, or breach of these Terms.

6. Intellectual Property

All content on this website and within the Services — including without limitation text, graphics, logos, icons, images, audio, video, software, source code, algorithms, databases, and documentation — is the exclusive property of Dataero or its licensors and is protected under Belgian and international intellectual property law, including copyright law (Loi du 30 juin 1994 relative au droit d’auteur), trade mark law, and database rights.

You may access this website for legitimate business evaluation purposes only. You may not reproduce, distribute, modify, adapt, create derivative works of, publicly display, sell, or otherwise exploit any content from this website or the Services without Dataero’s prior express written consent. Nothing in these Terms grants you any licence to Dataero’s intellectual property except as expressly set out in a separate written agreement.

7. Software Services

Access to Dataero software products is governed by a separate Software Subscription Agreement (“SSA”) provided at the time of purchase or onboarding. These Terms apply in addition to, and not in substitution for, any SSA. Dataero reserves the right to update, modify, or discontinue any aspect of the Services at any time, subject to the terms of any applicable SSA.

8. Acceptable Use

You agree not to use this website or the Services to: (a) violate any applicable local, national, or international law or regulation; (b) infringe any third-party intellectual property, privacy, or other proprietary rights; (c) transmit any content that is unlawful, harmful, defamatory, obscene, or fraudulent; (d) reverse-engineer, decompile, or disassemble any Dataero software, except to the extent expressly permitted by mandatory law; (e) circumvent or interfere with any security or access-control features; (f) use the Services for competitive intelligence or the development of competing products without prior written consent; (g) introduce viruses, ransomware, spyware, or any other malicious code; or (h) violate any applicable export control, trade sanctions, or anti-bribery laws.

Dataero reserves the right to investigate suspected breaches and to cooperate with law enforcement authorities where appropriate.

9. Disclaimer of Warranties

To the fullest extent permitted by applicable law, this website and the Services are provided on an “as is” and “as available” basis. Dataero expressly disclaims all representations, warranties, and conditions of any kind, whether express, implied, or statutory, including but not limited to: (a) any implied warranty of merchantability, satisfactory quality, fitness for a particular purpose, or non-infringement; (b) any warranty that the website or Services will be uninterrupted, error-free, secure, or virus-free; (c) any warranty as to the accuracy, completeness, or currency of information on the website; and (d) any warranty that defects will be corrected.

Nothing in this clause affects any rights or warranties that cannot be excluded under applicable mandatory Belgian or EU law.

10. Limitation of Liability

10.1 Aggregate Cap. To the maximum extent permitted by Belgian law, Dataero’s total aggregate liability arising out of or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the greater of: (i) the total fees paid by the Customer to Dataero in the twelve (12) months preceding the event giving rise to the claim; or (ii) EUR 500.

10.2 Excluded Loss Types. To the maximum extent permitted by law, Dataero shall not be liable for any: (a) loss of revenue, profit, or anticipated savings; (b) loss of or corruption of data; (c) loss of goodwill or reputation; (d) loss of business or business opportunity; (e) indirect, incidental, special, consequential, or punitive damages; or (f) damages arising from reliance on AI-generated content, third-party services, or website information, whether or not Dataero has been advised of the possibility of such damages.

10.3 Mandatory Exclusions. Nothing in these Terms shall limit or exclude liability for: (a) death or personal injury caused by Dataero’s negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot lawfully be excluded or limited under Belgian law or applicable EU law.

11. Indemnification

The Customer agrees to indemnify, defend, and hold harmless Dataero, its directors, officers, shareholders, employees, agents, and permitted assigns from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) the Customer’s or its Users’ use of the website or Services in breach of these Terms or any applicable law; (b) any third-party claim arising from data, content, or materials uploaded or processed by the Customer through the Services; (c) the Customer’s infringement of any third-party intellectual property, data protection, or other proprietary right; or (d) the Customer’s breach of any applicable export control or sanctions law.

12. Third-Party Links and Services

This website may contain hyperlinks to third-party websites or references to third-party products and services. Such links are provided for convenience only. Dataero has no control over the content, privacy practices, or terms of third-party sites and assumes no responsibility or liability for them. The presence of a hyperlink does not constitute an endorsement by Dataero of the linked site or its operator.

The Services may integrate with third-party tools or APIs. Dataero makes no representation as to the availability, reliability, or security of such integrations and accepts no liability for damages arising from your use of or reliance on them.

13. Privacy and Data Protection

Dataero’s collection and use of personal data is described in our Privacy Policy, which forms part of these Terms and is incorporated herein by reference. By using this website or the Services, you confirm that you have read and understood our Privacy Policy.

Where Dataero processes personal data on behalf of the Customer as a data processor under the GDPR, such processing shall be governed by a separate Data Processing Agreement (“DPA”). Customers who require a DPA should contact legal@dataero.eu.

14. Use of Artificial Intelligence

14.1 Disclosure. Dataero may use AI tools and automated systems to generate, draft, summarise, translate, or otherwise produce content on this website, within the platform, in marketing materials, and in communications to users.

14.2 No Warranty as to Accuracy. AI-generated content may contain errors, omissions, inaccuracies, or outdated information. To the fullest extent permitted by law, all AI-generated content is provided on an “as is” basis without any warranty of accuracy, completeness, or fitness for a particular purpose.

14.3 No Professional Advice. Nothing in any AI-generated content constitutes legal, financial, tax, regulatory, aviation-safety, or other professional advice. You must not rely on AI-generated content as a substitute for qualified professional advice. Dataero expressly disclaims all liability arising from such reliance.

14.4 Limitation of Liability for AI Content. To the maximum extent permitted by law — including applicable Belgian law and the EU AI Act (Regulation (EU) 2024/1689) — Dataero shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from reliance on AI-generated content. Nothing in this clause limits liability that cannot lawfully be excluded under applicable mandatory law.

14.5 User Responsibility. You are solely responsible for independently verifying the accuracy, completeness, and suitability of any AI-generated content before relying on it or making decisions based upon it.

14.6 Identification of AI Content. Where reasonably practicable, Dataero will endeavour to label content substantially generated by AI tools. The absence of such a label does not constitute a warranty that the content was produced exclusively by human authors.

15. Export Controls and Sanctions Compliance

The Services and related software may be subject to Belgian, EU, and US export control laws and regulations, including EU Regulation 2021/821 and sanctions regimes administered by the EU, the UN, and the US Office of Foreign Assets Control (“OFAC”). By using the Services, you represent and warrant that neither you nor any entity on whose behalf you act is: (a) located in, organised under the laws of, or ordinarily resident in any country subject to comprehensive EU or US economic sanctions; or (b) listed on any applicable EU, UN, or US sanctions list (including the EU Consolidated List, the UN Security Council Consolidated List, or the OFAC SDN List). Dataero reserves the right to refuse service or terminate access where compliance with export control or sanctions law so requires.

16. Force Majeure

Neither party shall be liable for any delay or failure to perform its obligations (other than payment obligations) where such delay or failure results from circumstances beyond its reasonable control, including but not limited to: acts of God; war, terrorism, or civil unrest; government or regulatory action; industrial disputes or strikes; pandemic or epidemic; flood, fire, earthquake, or other natural disasters; or failure of third-party telecommunications networks, power infrastructure, or internet services.

A party affected by a force majeure event shall: (a) notify the other party as soon as reasonably practicable; (b) use reasonable endeavours to mitigate the effects; and (c) resume performance as soon as practicable. If a force majeure event continues for more than sixty (60) days, either party may terminate the affected agreement on written notice.

17. Termination

17.1 Suspension or Termination by Dataero. Dataero may suspend or terminate your access to the website and/or Services immediately and without prior notice where: (a) you breach any provision of these Terms and, where the breach is remediable, fail to remedy it within seven (7) days of written notice; (b) Dataero is required to do so by a court order, regulatory authority, or applicable law; or (c) Dataero reasonably suspects fraudulent, abusive, or illegal activity.

17.2 Consequences of Termination. Upon termination, all rights and licences granted to you under these Terms immediately cease. Termination does not affect any accrued rights or liabilities.

17.3 Survival. The following clauses survive termination: Definitions (1), Intellectual Property (6), Disclaimer of Warranties (9), Limitation of Liability (10), Indemnification (11), Governing Law and Jurisdiction (18), and any other provision intended by its nature to survive.

18. Governing Law and Jurisdiction

These Terms and Conditions, and any non-contractual obligations arising out of or in connection with them, are governed by and shall be construed in accordance with the laws of Belgium, excluding its conflict-of-law rules.

Any dispute arising out of or in connection with these Terms — including as to their existence, validity, interpretation, performance, breach, or termination — shall be subject to the exclusive jurisdiction of the courts of Brussels, Belgium. Dataero reserves the right to seek injunctive or other equitable relief in any competent court.

19. Severability

If any provision of these Terms is found by a court or competent authority to be invalid, unlawful, or unenforceable, such provision shall be deemed modified to the minimum extent necessary to render it valid and enforceable. If modification is not possible, the provision shall be severed. The validity and enforceability of the remaining provisions shall not be affected.

20. Entire Agreement

These Terms and Conditions, together with the Privacy Policy and any applicable Software Subscription Agreement and Data Processing Agreement, constitute the entire agreement between you and Dataero with respect to your use of this website and the Services, and supersede all prior agreements, representations, and discussions, whether oral or written, relating to the same subject matter.

21. Waiver

No failure or delay by Dataero in exercising any right, power, or remedy under these Terms shall operate as a waiver thereof. Any waiver must be in writing and signed by an authorised representative of Dataero to be effective. A waiver of any breach shall not be construed as a waiver of any subsequent breach.

22. Assignment

You may not assign, transfer, charge, sub-licence, or otherwise dispose of any rights or obligations under these Terms without Dataero’s prior written consent. Dataero may, without your consent, assign its rights and obligations to: (a) any affiliate or group company; or (b) any successor entity in connection with a merger, acquisition, or sale of all or substantially all of its assets.

23. Changes to These Terms

Dataero reserves the right to amend these Terms at any time. Where changes are material, Dataero will provide at least fifteen (15) days’ advance notice by email or by prominent notice on the website. The date of the most recent revision is shown at the top of this page. Your continued use of this website or the Services after the effective date of any changes constitutes your acceptance of the updated Terms.

24. Contact

For questions about these Terms and Conditions, to report a breach, or to exercise any rights referred to herein, please contact:

Dataero Europe SRL
Rond-Point Robert Schuman 11
1040 Bruxelles, Belgium
Company number: BE1004.272.375
Email: legal@dataero.eu
Contact form: dataero.eu/contact